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I just had to forward this letter to the staff of GO Imaging. I have never been to a medical facility that in any way compared to your facility, admin, and medical staff. I give you the blue ribbon “etched in gold.” When an individual is in need of medical attention generally they are apprehensive, in pain, riddled with the uncertainty of not knowing the extent of damage to the body they with be called on to endure. I was treated with the upmost respect and was made to feel as if this group of professionals really cared about my problem. I did not feel like a number someone entered into a machine. Due to my doctor and insurance company I waited for some time but did not mind because of the unusual kindness given to myself and my husband. I mean unusual because these days and times you are not shown this kindness in medical facilities. I had left one facility for an MRI at which time I was informed that I couldn’t be still so I was wasting my time and theirs. I’ve had several MRI’s before and knew I was still. I have several surgeries ahead that I’m not looking forward to but my experience with your facility was a pleasure. – Gail W.
Once again, I cannot thank you enough for your help with my recent MRI! I am for grateful for your kindness, help, and professionalism. You made it so easy for me; moreover, what I thought would be an awful ordeal turned out to be a piece of cake. In fact, not only I do feel absolutely silly and ridiculous for being for so apprehensive in the first place! However, the last four MRI’s I had to have over the last 13 years were grueling ordeals, and then some, but no more horrid experiences for me. Thanks again for treating me so well and for making a believer out of me. Never again will I fear an MRI! I am going to talk to my Dr.’s and leave your business cards. I got extremely lucky finding you all. Unfortunately, Dr.’s do not often know where the open MRI units are, or give it any thought. Hard on the patient! Mine will know, now, where they can send their patients for painless, stressless test. I wish everyone in patient care were as good as you all! God bless you! –Luann P.
First of all I would like to thank you for helping me get my MRI done at your facility. I was impressed when I drove up to see such a beautiful building. I walked in and was greeted by a person, not a window where you ring a bell and wait for someone to acknowledge your presence. The waiting room was very elegant, the flowers were beautiful, and a sense of warmth was there. While I was filling out paperwork, I was offered a beverage, which made me feel at home. Once I had my paperwork finished, I was taken into the changing room, and then met up with the technician. He was very informative, and explained everything I was going to do. He helped me on the table, then put covers on me and asked what kind of music I liked. It was so relaxing looking out the window watching the squirrels and listening to music. I am so glad there is a facility like yours that makes you feel comfortable, not stressed. Every time I would go to the hospital to have an MRI done, the fear would come back. The atmosphere has a lot to do with how you feel. Thank you for turning a fearful experience into an enjoyable one. –Gay M.
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To Whom It May Concern:
I have sent patients to most of the MRI facilities in the Humble/Kingwood area and several facilities in the Medical Center; I have found that GO Imaging sets the “benchmark” for the best quality imaging, the fastest reporting and the most hospitable service to the patient. When I hear a comment from a patient relative to their MRI experience, it is usually a complaint about having to wait, the machine is too scary or they were treated “as a number”. These comments changed when I started using Green Oak. Now, when I hear comment about their MRI experience, it’s one of amazement at how comfortable the facility is and how quickly they were served. I highly recommend the use of GO Imaging. I wish all imaging facilities were as good as they are! – Chiropractor, Kingwood TX.
To Whom It May Concern:
I am very pleased with the service that you have provided the few patients that I have sent your way in the past few days. I have been favorably impressed by your ability to work in patients quickly, by the quality of your films, and by the fact that you have treated difficult patients with respect and have earned their praise when they have returned to me. I have agreed with your radiology readings and the quality of your films has been more than adequate. Hopefully we will continue to send you as much business as possible since you have done us a service with the quality of your work. – Neurologist, Shenandoah TX.
To Whom It May Concern:
The doctors and staff at my office would like to thank your facility and staff for the excellent care you give our patients. We appreciate the professionalism and courtesy that you give our patients that we refer to your facility. Anytime we refer to an outside facility, we understand that it is a reflection on our practice. The expediency of getting our patients in for their MRI and the quick turnaround of the film and the reports to our staff has been greatly appreciated. The quality of your MRI films and the expert readings help us to continue to give quality care to our patients. Thank you for being a great facility with superb customer service. – Orthopedic Group Administrator
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